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Feedback - We want to hear from you

Do you have any comments to make about Burnham Health Centre or the treatmcomments3ent that you receive from the staff or the doctors here?

We would very much like to hear from you. We want you to tell us about the things that we do well and also about the things that we could do better.

We have looked at the results of patient surveys that we have conducted in the past and that has led the health centre to make changes like the reintroduction of a local phone number and the continuation of services like the Citizens Advice Bureau and Happy Feet but a once a year survey is not really sufficient to allow our patients to tell us what they really think.

Therefore we are now offering you the opportunity to tell us what you think 24 hours a day, 7 days a week. All responses will be anonymous so you can make whatever comments you wish.

We would really like you to give us your thoughts after you have been for an appointment and some feedback on your experiences.

Currently you can comment via the website below:

                              IWantGreatCare

and very shortly there will be paper feedback forms available from reception for you to fill in and return.

We will use your feedback to try to improve our services to patients, but if you would like to take a more active part in shaping the future of Burnham Health Centre you can always join our Patient Participation Group. Further details are available from the Patient Group page.

 

 



 
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