URGENT CARE CENTRE, ST MARKS HOSPITAL

St Marks Hospital, Maidenhead now has an Urgent Care Centre (UCC) which runs alongside the outpatients’ department.  The centre is run by East Berkshire Primary Care Out of Hours Service and provides a real alternative to Accident & Emergency for minor injuries and ailments. Please be aware, this service does not provide access to a doctor or GP it is staffed entirely by specially trained urgent care nurses.

Children under five. 
The Minor Injuries Unit is able to see and treat children under five. But unable to provide antibiotics for them. The unit cannot provide an x-ray service for children under five years of age.

Please note that the UCC can only provide treatment within 48 hours of injury or onset of symptoms.

Minor ailments and conditions that can be seen by the nurses at the UCC include:

  • Bites, stings and minor allergic reactions
  • Foot and hand injuries including dislocations
  • Minor head injuries (not loss of consciousness or patients under blood thinning medication)
  • Nose bleeds
  • Cuts and bruises
  • Strains and sprains
  • Back pain
  • Panic attacks
  • Eye problems (please also consider the Eye Casualty at King Edward VII Hospital in Windsor)
  • Burns/scalds
  • Rashes
  • Viral illness

If you are unsure about whether to come  to the UCC, please call them beforehand on: 0300 024 2000. If your condition does not fit their service scope, you may be advised to attend your GP surgery or A&E. 

ADDITIONAL SERVICES

The UCC offers a number of additional services, such as:

  • The ability to prescribe medicines.
  • A weekday x-ray service for minor fractures (e.g. wrists and ankles). This is not available for patients under the age of 2.  The specially trained UCC nurses request on-site x-rays where appropriate. Patients with more serious injuries are referred to A&E.
  • Strong links with local GP surgeries and other NHS services.

OPENING HOURS

  • 8.30am – 5.00pm Monday – Friday
  • 9.00am – 1.00pm Weekends
  • 9.00am – 1.00pm Bank Holidays

HOW TO GET TO THE URGENT CARE CENTRE

The Urgent Care Centre is located in the Outpatients’ Department in St. Mark’s Hospital.  Follow the driveway round to the left to the overflow car park.  The centre is accessed from this car park.

St. Mark’s Hospital
Outpatients’ Department
St. Marks Road
Maidenhead
SL6 6DU
Tel: 0300 024 2000

SLOUGH WALK-IN CENTRE

The Slough walk-in centre is open 08:00am to 08:00pm 7 days a week, 365 days a year. It is for people with minor illnesses and minor injuries that don’t require an x-ray.

If too many patients attend you may be asked to return in the morning for safety reasons.

Alternatively, you might be sign posted to an alternative service – unless you are acutely unwell.

Please do not attend the centre for:
• Repeat prescriptions
• Long standing/on-going medical problems
• Chronic Disease Management
• On-going wound care
• Referral for speciality care

No appointments are necessary.

Services available include:

Access to GP and Practice Nurse appointments

Phlebotomy (blood test) clinic Monday - Friday 8 - 10am

Emergency Contraceptive services

Minor illness

Minor injury

Slough Walk-In Centre  address:

Upton Hospital,

Albert St,

Slough

SL1 2BJ

Telephone number: 01753 635505

ACCIDENT AND EMERGENCY


If you suffer a serious injury or become very ill, a 999 ambulance should be called. The local hospital with an Accident and Emergency Department is:

Wexham Park Hospital, Slough -01753 633000